Two of the main things I respect (and expect) when it comes to business transactions/customer relations are excellent service and quality. The guys here at Xcubicle were able to provide both. I came in with a 1st generation PlayStation 4 that was having disc drive issues, connectivity issues and also in desperate need of a cleaning. They did everything possible to salvage my system and succeeded. Upon repair they offered a trade-in offer towards a new system (which I gladly took) and even gave… Read More Reviews
Raul H. - Fixed: PS4
Jesenia Padilla - Fixed: 3DS XL
I have a 3ds XL that needed the 3d slider to be fixed, I bought it used but reset so this would be a problem if I wanted to use it. They fixed it a couple months back, very nice people and very clear with me as well in regards to how long it would take, how to package the item to deliver to them, and even payment. If there’s a time where I need to fix any other consoles I own, whether handheld or regular, I will certainly use their services again. Thank you lots!!
Rob G. - Fixed: Wii
Great experience! Our Wii no longer would read the game disks. Didn't want to buy a replacement since you can't transfer most game data. They fixed it fast and all the data was saved. Great communication through the whole process. Worth every penny and would highly recommend.
Freddy C - Fixed: Xbox One X
My old xbox one s suddenly died. I remembered walking past xCubicle's old store front years ago. I looked online and read their reviews. I decided to give them a try at their new Wall street location. I was late due to the trains and they were very kind to wait for me even though they were closed for the day. They quickly diagnosed the issue as hd failure, and quoted me a really great price. I even asked them if it was possible to upgrade the hd to ssd. And with in just two weeks I was up and… Read More Reviews
Luis Almonte - Fixed: PS5
When my PS5’s HDMI port broke, I needed it repaired ASAP. I took it to an engineer that I know but he wasn’t able to fix the issue. He was unsuccessful at replacing the HDMI port, accidentally disconnected the fan chords from the plug (which he said fixed), and left screws out after putting it back together. I was livid and did some research and found Xcubicle. They were very easy to contact and scheduling an appointment was straightforward. The person I spoke with at the location was patient… Read More Reviews
Steve Demmet - Fixed: PS3
xCubicle is a lifesaver when it comes to repairing, in my case, a 1st generation PS3. Updates come almost immediately and you're treated with the utmost respect. They take great pride in offering only top-tier service. Complete experts who take gaming seriously. Very fortunate to have found them.
Melvin O. - Fixed: PS5
This might be one of the best businesses in NYC. Prompt, excellent service and great communication. I don't know that they even have any competitors when it comes to console repairs in the city fixing Playstation 5 and Nintendo Switch. Always surprised at how reasonable the prices are. Totally fair tradeoff for not having any actual interior store space.
Bianca Y. - Fixed: 3DS XL
My 3ds xl wouldn't turn on during and the screen is black while the light stays on for 3 seconds and shut off and you would hear the crackling noise. Which I search online that this means that something is wrong with the motherboard. I walk pass XCUBICLE a lot when I go to chinatown and I went there to have my motherboard replaced during March . It took six days to get it replaced and my 3ds xl is working fine.
Note to other people that having their motherboard replaced and have digital… Read More Reviews
Edward Smith - Fixed: Xbox One
Hey Edward, thank you for your positive feedback! We're thankful that you entrusted your PS4 in us.