I have a 3ds XL that needed the 3d slider to be fixed, I bought it used but reset so this would be a problem if I wanted to use it. They fixed it a couple months back, very nice people and very clear with me as well in regards to how long it would take, how to package the item to deliver to them, and even payment. If there’s a time where I need to fix any other consoles I own, whether handheld or regular, I will certainly use their services again. Thank you lots!!