All Unihertz phone repairs for the Titan, Titan Pocket, Titan Slim, and Tank require us to order inventory first. Turn around time is about 1 week, but if you need it faster contact us. We also do bulk repairs or modifications if needed.
If you're in New York City, you can drop off your device at our Manhattan shop. Alternatively, you can opt for our mail-in repair by following these instructions:
1. Package your device and send it to our address.
2. We will diagnose the issue and provide you with the repair cost before proceeding with the repair.
3. To ensure prompt service, kindly include a piece of paper with your name, phone number, and email written on it inside the package.