If you're in New York City, you can drop off your device at our Manhattan shop. Alternatively, you can opt for our mail-in repair by following these instructions:
1. Package your device and send it to our address.
2. We will diagnose the issue and provide you with the repair cost before proceeding with the repair.
3. To ensure prompt service, kindly include a piece of paper with your name, phone number, and email written on it inside the package.
Please note that customers are responsible for the packaging and shipping of their devices. For our mailing address, please click here or call us for assistance.
Recent Customer Reviews
Three M. - Fixed: PS5
Fantastic service, amazing work. When my Playstation 5 PS5 died, I got an accurate quote even before I brought it down. They gave me a fully documented receipt for my item when I dropped it off, and had it ready in only a few days. When I went to pick it up, they did a full run through for me to prove it was fixed. Yes, it's cash only but there is a 90 day warranty on repairs. Fantastic friendly, informative staff. Would most definitely use them again and would highly recommend. Also,… Read More Reviews
Kevin Cruz - Fixed: DS lite
1 week after they repaired my DS Lite, I noticed that it had an issue with charging so I let them know and they were nice enough to take another look at it and fix the issue free of charge. Will go back for any repairs I need done in the future.
Isaac Rodriguez - Fixed: Xbox360
My Xbox 360's disc drive failed to read discs. xCubicle revived my old console, which is now particularly important given the unpredictable state of video game preservation. I highly recommend them.
Sophia J. - Fixed: 3DS
Great service! I brought my son's 3DS which had been dropped and broken. They gave a price quote for $115 for two parts that they had to order; when I picked it up, they told me that they ended up using just one part and they returned $55. I was impressed by their honesty and the 3Ds looks and works as good as new. Would go back in a second! Highly recommend them.
Mack P. - Fixed: PS4
The people at xCubicle really helped me out with my playstation 4! The problem was my newly bought 1Tb hard drive caused many errors that the factory made hard drive never had. They advised that I buy a new 1Tb hard drive and that they would actually buy it. But it would cost $50 to buy on top of the original $100 price. Honestly that was reasonable. The reason this isn't 5 star review was that they said it would take a week for the PlayStation to be ready. I return a week later and they say… Read More Reviews
Rodney S. - Fixed: PS5
XCubicle does it, again. My DVD drive door somehow managed to break, and XCubicle replaced it completely free under warranty. The warranty renews itself for another 60 days on the new drive. You can't beat the value!!! Thank you XCubicle. THESE GUYS ARE HIGHLY RECOMMENDED!!!
Melvin O. - Fixed: PS5
This might be one of the best businesses in NYC. Prompt, excellent service and great communication. I don't know that they even have any competitors when it comes to console repairs in the city fixing Playstation 5 and Nintendo Switch. Always surprised at how reasonable the prices are. Totally fair tradeoff for not having any actual interior store space.
Mahamadou Marega - Fixed: PS4
I went there because my hdmi broke and but I went to 3 different places before going there but they made it worse so a month later I decided to try to fix it here and it was worth it the wait the guy was friendly and told me to come a week later (worth the wait) now it’s been more than 6 months and my ps4 still works like nothing happened to it.
Rob G. - Fixed: Wii
Great experience! Our Wii no longer would read the game disks. Didn't want to buy a replacement since you can't transfer most game data. They fixed it fast and all the data was saved. Great communication through the whole process. Worth every penny and would highly recommend.