If you're in New York City, you can drop off your device at our Manhattan shop. Alternatively, you can opt for our mail-in repair by following these instructions:
1. Package your device and send it to our address.
2. We will diagnose the issue and provide you with the repair cost before proceeding with the repair.
3. To ensure prompt service, kindly include a piece of paper with your name, phone number, and email written on it inside the package.
Please note that customers are responsible for the packaging and shipping of their devices. For our mailing address, please click here or call us for assistance.
Recent Customer Reviews
Melvin O. - Fixed: PS5
This might be one of the best businesses in NYC. Prompt, excellent service and great communication. I don't know that they even have any competitors when it comes to console repairs in the city fixing Playstation 5 and Nintendo Switch. Always surprised at how reasonable the prices are. Totally fair tradeoff for not having any actual interior store space.
Francisco M. - Fixed: PS3
TL;DR - Great shop. Prompt service. Always gets the job done and makes accidents disappear. Long version - I've come to xCubicle for help with consoles on two occasions. The first time they resuscitated my fat PS3 that had finally suffered a YLOD after years of faithful service. I was able to salvage all of my game saves, and they even installed a more powerful fan to try and give the unit a few more years. So far it's still kicking. Recently, I returned to them after accidentally… Read More Reviews
Three M. - Fixed: PS5
Fantastic service, amazing work. When my Playstation 5 PS5 died, I got an accurate quote even before I brought it down. They gave me a fully documented receipt for my item when I dropped it off, and had it ready in only a few days. When I went to pick it up, they did a full run through for me to prove it was fixed. Yes, it's cash only but there is a 90 day warranty on repairs. Fantastic friendly, informative staff. Would most definitely use them again and would highly recommend. Also,… Read More Reviews
Morman Trujillo - Fixed: PS Vita
I recently had my PS Vita repaired at this location and I couldn't be happier with the service. The staff was knowledgeable and efficient in fixing my device and getting it back to me in great condition. The repair was affordable and done in a timely manner. I highly recommend this location for anyone in need of PS Vita repairs
cricket chirps - Fixed: 3DS
I was so pleased to discover that xCubicle certainly lives up to its reputation! After dealing with an enormous crack that covered up most of the screen in my 3DS XL for ages, I sent it in to be repaired by xCubicle. They communicated with me very well and sent me my 3DS back pretty quickly. Unfortunately there was an issue with the replacement screen since I had a limited edition model, BUT I let xCubicle know about the issue once I had received it, so then they asked me to send it back and… Read More Reviews
Peter M. - Fixed: PS3
These guys are amazing! my ps3 recently died and i had alot of family photos in my system and I wanted some place reliable. i researched around and was thinking about sending it to places out of the state, but read alot of bad horror stories during shipping so decided to do it locally so at least i can talk to the guy that's going to fix my stuff. at first i brought it to my local game shop in brooklyn but they weren't able to fix it and actually recommend me to these guys afterwards… Read More Reviews
Gaven D. - Fixed: Xbox X/S
So the best about Xbox One is it being an Xbox One. The worst thing about it is the controllers. It seems as the material is cheap and Microsoft did a very lazy job with these controllers. I have lost (or thought I lost) 3 controllers due to joysticks getting stuck. Had to buy 2 new ones. In total I had 5 controllers that only one was properly working. I decided this cant go on.. buying a new controller every other month. So I went to xCubicle and unfortunately I understood that this is an… Read More Reviews
Steve Demmet - Fixed: PS3
xCubicle is a lifesaver when it comes to repairing, in my case, a 1st generation PS3. Updates come almost immediately and you're treated with the utmost respect. They take great pride in offering only top-tier service. Complete experts who take gaming seriously. Very fortunate to have found them.
krystal Trujillo - Fixed: Nintendo Switch
My son had broke his nintendo switch charging port on the switch. Under a week it was fixed like new 🤗 FOREVER A CUSTOMER 😁 …